I was in a sour mood as I walked into my office at the Pharmacy this morning. To be honest, I could not exactly pinpoint why I was not happy, maybe because I didn't get enough sleep the previous night or I missed my usual early morning bus. Well, some days are just like this. Immediately, I sat down in my office, Janet, the pharmacist technician walked in to announce that Mr.Kenneth wants to see me. Oh God! It seems today really will be a bad day. Mr. Kenneth is one of our patients who refills his anti-diabetic medicine with us. The last time, we spoke, it didn't end so well. That was three weeks ago when Mr. Kenneth vehemently refused to take his medications even with his FBS value at 12mmol/L and after series of counselling. He claimed he had gotten a herbal medicine from the village which will treat the diabetes and therefore do not need his refills. While pondering on the last encounter with Mr.Kenneth, he walked into my office. Mr. Kenneth looked unhappy, pale
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